We do not charge a cancellation fee, our policy arrangement fee is however non refundable and this is applied within or outside of the cooling off period of 14 days.
If you cancel during the cooling off period, in addition to the policy arrangement fee, there can be some proportionate amount of premium deducted from any refund due, please see your policy wording document for the applicable terms as it can differ from one policy to the next.
If you have made a claim, whether accepted or not, with the assistance provider, no refund would be due should you cancel.
After the cooling off period, no refund is payable, however, you still may cancel the policy.
You can cancel the renewal of your policy at any time, as long as this is requested prior to the policy renewal starts, you would be due a full refund.